Here is what just some of what our clients have to say.
To know customer service is to know Sundek...
Sundek of Austin was very helpful from the first day I called. They helped us achieve the look we were going for. I am still amazed with the product and the customer service we received!! I highly recommend the Sundek of Austin team!
Heres our latest Testimonial:
Mr. Hubbard, I think it goes without saying, again, but I will...thank you and your entire crew for the excellent work done to my front porch and surrounding area. The result was one of precision, professionalism, and beauty! The workers sent to my home performed a job that resulted in my complete satisfaction...without qualifications!
I hope you will entertain any future needs I might have for the services of Sundek of Austin. In any event, please feel to use my positive comments any way you see fit...I would gladly be a reference for you if ever you need another voice.
As you discovered, I am much the "perfectionist" (or very close to that)...and for me to recognize a job of extremely high quality, this message is an unusual statement for me to make. There are a lot of dishonest and dishonorable "technicians" out there in the public arena...and I am proud to recognize the fact that you and Sundek of Austin do not fall into that category.
Again, thanks for a quality, professional job, at a reasonable cost...I am pleased to be one of your extremely-satisfied customers. Keep up the great work!
Philip C. Smartt
Cody Pools has maintained a business partnership with Sundek of Austin that has lasted over 8 years. Over these 8 years, Cody Pools has built over 2,000 pools using Sundek on new and existing concrete decking. Sundek of Austin has built a superior relationship with Cody Pools thanks to their flexible scheduling and prompt response to warranty issues. We have found Sundek is one of the best products to apply around pool decks. It is a durable and maintenance free product for our customers.
Mike Church, President - Cody Pools Inc.
When my pool was installed several years ago, the concrete deck that surrounded it was finished with a Sundek coating. Over the years it has held up quite well but due to some work on the underground pool plumbing, the surface needed to be redone. I contacted your company and worked with Michael Swoda to develop the project and quote. We rapidly came to an agreement on what needed to be done, I signed the contract, and now have a new deck.
I wanted to let you know that the entire experience of working your team was outstanding! Michael responded to my calls in a timely manner and the project started right on time. The crew that laid down the Sundek materials (lead by Lupe) were professional, fast, and clean. It was a pleasure to see the care that they took not to damage our plants, and how they protected the surrounding pool structures and stones. When the crew left, there was not a piece of trash left behind and they had even used their leaf blower to clear our patio of any dust!
Lastly, when the job was done, I was given some touch up paint in case of missed spots. I could not find a single one! I have never had such a pleasant experience with contract jobs so wanted to make sure that you were aware of the exceptional team that we had the pleasure of dealing with.
"My husband and I built a lovely home in Austin about five years ago.
Unfortunately the build was something of a "nightmare" and left us with a
slightly unfinished home. Our pool was nice but the decking around it only
had one layer of texture and the color faded after about two years. There
were large exposed areas of concrete and the beautiful rock work around the
pool was starting to look yellow and old.
We were reluctant to begin a home improvement project because of our
previous bad experiences with contractors. We took price bids from several
companies, all of whom were very close in their costs estimates. Ultimately
we decided that this time we wanted a company who had been in business for a
long time; was a member of the BBB indicating they had some concerns for
consumers and who would be responsible and "accountable" for their work.
Consequently, we chose SUNDEK and are very glad we did.
If there is such a thing as "stress free" home improvements, then SUNDEK
The work was done in the exact amount of time they stated. All of the
personnel involved were very nice, polite, easy going and listened to all of
our concerns ( "cracks, water damage, dogs, even plants"). The process was
efficiently done and they took excellent care of our property (no mess or
property damage of any kind). Most importantly, the final product was
Our pool deck looks great ! Our old pool looks new again, even the rock
work looks better. My husband, who has been very cost conscious these days,
responded immediately by saying: "Call them tomorrow and get a cost
estimate for doing our driveway, next."
Thanks to everyone at SUNDEK, we will thoroughly enjoy our new pool area for
Special thanks to Michael Swoda, Amanda, Rick Hubbard, Lupe and his
assistant for all of their help."
Dahlia Gutierrez & George E. Dix
We wanted to say thank you for the great job you did resurfacing our pool area. The team doing the work was just that: a great, hardworking, conscientious and professional. Over the past several months, we have had lots of crews working on repairing our home after the hail storm in March. Your group was by far the most professional and reliable workers we experienced. It was a welcome relief.
I will be adding your company to our neighborhood "List of Preferred Contractors".
The Sundek is great and we have no outstanding issues. I can't believe it looks so good, just like new. Tell Don hello and that I would love to see him. If he wants to take a look, tell him great, it would give him a chance to see the quality of your work. By the way, your guys were great, very professional and timely and didn't disturb anything at all.
I am very pleased and thanks again,
Agustin and Miguel have been working on our pool patio. The color is just beautiful! Despite the extreme heat both gentlemen have worked so hard and so efficiently. They are a credit to your company. We are so gratefully for the fine work these men have done!
Thank you Agustin & Miguel.
Mrs. Denise Pell